Discover how tools like ChatGPT, Claude, Gemini and Copilot can become your brainstorming partner, second set of eyes and even your personal speaking coach.
This course is for:
- Anyone who wants to better express their ideas in the workplace and beyond
- Managers who want to effectively convey goals and feedback to their team
- Individual contributors who want to build stronger relationships with peers and managers
What you'll get:
- Over 35 minutes of instructional video content, broken into digestible lessons
- A workbook with additional exercises and examples
- Access to watch and read at your own pace
- Certificate of completion issued automatically upon completion of course
Through this course, you will:
- Learn tips for using AI to write better emails, communicate your ideas succinctly and speak more clearly
- Discover how to use AI as a virtual speech coach to refine your delivery, get tailored feedback and build your confidence
- Get specific prompts to optimize emails, memos and presentations for tone, context and audience
- Understand how to balance AI-generated communication with face-to-face conversations for impact and authenticity
Why choose Smarter by CNBC Make It:
Expert-Led Instruction: Learn from experts with extensive and diverse experience in communication.
Actionable Insights: This course will teach you how to use AI to improve your communication effectively, with practical prompts and examples to help you get started right away.
Comprehensive Curriculum: This course will provide a broad overview of what you need to know about AI for workplace communication. We’ll guide you through step-by-step, easy to understand advice for when to use, and when to avoid, AI for communication at work.
Your Instructor:
Henna Pryor
Henna Pryor, CSP is a workplace performance expert and global keynote speaker who specializes in performance mindset, communication and navigating challenges in a fast-paced world. With 20 years of experience coaching corporate leaders, she offers a science-backed approach to strategic risk-taking and building social and mental fitness. Henna is a columnist for Inc. Magazine, a TEDx and SXSW speaker and a contributor to outlets like CNBC, Fast Company and HuffPost. She’s also a SUCCESS Magazine Woman of Influence, LinkedIn Learning Instructor, Glassdoor WorkLife Pro and author of the award-winning book “Good Awkward,” named a Kirkus Reviews Best Book of the Year.
Course Curriculum
- Setting The Stage For Good Communication (2:33)
- Workbook: How To Use AI To Communicate Better At Work
- AI As Your Communication Assistant (3:55)
- How To Use AI To Improve Your Writing (5:45)
- Choosing The Right AI Tools For Writing (2:14)
- Case Study: Using AI To Find Your Communication Blind Spots (3:48)
- Using AI To Improve Your Verbal Communication (3:05)
- Using AI As A Speaking Coach (3:10)
- Case Study: Using AI As A Presentation Coach (2:13)
- Using AI To Tailor Your Messages (1:35)
- Using AI Responsibly (3:29)
- Building Trust And Authenticity In The Age Of AI (2:44)
- Final Thoughts (1:21)
Additional Courses:
Frequently Asked Questions
Is Smarter by CNBC Make It a subscription?
No. You are charged once for the course you select, with no recurring charges. After purchase, the course remains available for you to take, subject to the Smarter by CNBC Make It Supplemental Terms. We reserve the right to cancel, suspend or make any changes to any Smater Services in our sole discretion at any time without prior notice.
How many times can I take a Smarter course?
Smarter by CNBC Make It courses are pre-recorded videos, and you can watch them whenever you want, on your own schedule, subject to the Smarter by CNBC Make It Supplemental Terms.
Do Smarter courses have subtitles?
Yes. All Smarter by CNBC Make It courses have subtitles. Turn them on with the subtitle icon at the bottom-right of the screen.
I am enrolled in a Smarter class and having technical issues!
Smarter courses are supported only on Chrome and Firefox. If you are experiencing log-in issues with your class, please try signing in here: https://smarter.cnbcmakeit.com/sign_in
You can try troubleshooting with the steps from this article: General technical troubleshooting.
For other issues, please visit Teachable's help page here.
Can I take Smarter classes on a mobile device?
For iPhone, you can download the Teachable iOS app and follow Teachable's instructions for accessing courses in the app:
Links:
- Teachable iOS app: https://apps.apple.com/us/app/teachable-online-courses/id1177062376
- Instructions for using the iOS app: https://support.teachable.com/hc/en-us/articles/115000766167-Use-the-iOS-App-as-a-Student
Please note: Smarter by CNBC Make It courses are only supported on Chrome and Firefox browsers.
Can I take Smarter classes outside of the US?
Yes. Smarter courses should be accessible outside the U.S., and the lessons apply to people living in the U.S. and elsewhere. Course materials are in English. Contact support if you run into access issues.
How do I download the workbook for my Smarter course?
After enrolling, you can download the course workbook as a PDF. The download button is at the bottom of the worksheet page.
Can I purchase a Smarter by CNBC Make It course as a gift?
Yes. Select "Send as a gift" at checkout, then enter the recipient's name, email address, and a gift message. The purchased course is sent to the recipient immediately after purchase.
What is the refund policy for Smarter courses?
All sales for Smarter services are final. Returns, refunds and exchanges are not provided.
More information:
- Terms of Service: https://smarter.cnbcmakeit.com/p/terms.
Read more here.
Have more questions? Reach out to us at smarter@cnbc.zendesk.com and we'll help you out.