Discover how tools like ChatGPT, Claude, Gemini and Copilot can become your brainstorming partner, second set of eyes and even your personal speaking coach.
This course is for:
- Anyone who wants to better express their ideas in the workplace and beyond
- Managers who want to effectively convey goals and feedback to their team
- Individual contributors who want to build stronger relationships with peers and managers
What you'll get:
- Over 35 minutes of instructional video content, broken into digestible lessons
- A workbook with additional exercises and examples
- Instant access to watch and read at your own pace
Through this course, you will:
- Learn tips for using AI to write better emails, communicate your ideas succinctly and speak more clearly
- Discover how to use AI as a virtual speech coach to refine your delivery, get tailored feedback and build your confidence
- Get specific prompts to optimize emails, memos and presentations for tone, context and audience
- Understand how to balance AI-generated communication with face-to-face conversations for impact and authenticity
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Now access our exclusive online community free with purchase

Why choose Smarter by CNBC Make It:
Expert-Led Instruction: Learn from experts with extensive and diverse experience in communication.
Actionable Insights: This course will teach you how to use AI to improve your communication effectively, with practical prompts and examples to help you get started right away.
Comprehensive Curriculum: This course will provide a broad overview of what you need to know about AI for workplace communication. We’ll guide you through step-by-step, easy to understand advice for when to use, and when to avoid, AI for communication at work.
Your Instructor:

Henna Pryor
Henna Pryor, CSP is a workplace performance expert and global keynote speaker who specializes in performance mindset, communication and navigating challenges in a fast-paced world. With 20 years of experience coaching corporate leaders, she offers a science-backed approach to strategic risk-taking and building social and mental fitness. Henna is a columnist for Inc. Magazine, a TEDx and SXSW speaker and a contributor to outlets like CNBC, Fast Company and HuffPost. She’s also a SUCCESS Magazine Woman of Influence, LinkedIn Learning Instructor, Glassdoor WorkLife Pro and author of the award-winning book “Good Awkward,” named a Kirkus Reviews Best Book of the Year.
Course Curriculum
- Setting The Stage For Good Communication (2:33)
- AI As Your Communication Assistant (3:55)
- How To Use AI To Improve Your Writing (5:45)
- Choosing The Right AI Tools For Writing (2:14)
- Case Study: Using AI To Find Your Communication Blind Spots (3:48)
- Using AI To Improve Your Verbal Communication (3:05)
- Using AI As A Speaking Coach (3:10)
- Case Study: Using AI As A Presentation Coach (2:13)
- Using AI To Tailor Your Messages (1:35)
- Using AI Responsibly (3:29)
- Building Trust And Authenticity In The Age Of AI (2:44)
- Final Thoughts (1:21)
Additional Courses:
Frequently Asked Questions
Is Smarter by CNBC Make It a subscription?
Smarter by CNBC Make it is not a subscription.
This means that you will be charged only once for the course you select, and you will not be charged again on an ongoing basis.
After your initial purchase, the course will be available to you for as long as you need it, and you will be able to re-take the course as often as you want.
How many times can I take a Smarter course?
Smarter by CNBC Make It courses are pre-recorded videos, and you can watch them whenever you want (as many times as you want!) on your own schedule.
Do Smarter courses have subtitles?
All Smarter by CNBC Make It courses have subtitles available.
You can enable them by clicking on the subtitle icon (first on bottom right corner) on your screen.
I am enrolled in a Smarter class and having technical issues!
Smarter by CNBC Make It courses are only supported on Chrome and Firefox browsers.
If you are experiencing log-in issues with your class, please try signing in here: https://smarter.cnbcmakeit.com/sign_in
You can try troubleshooting with the steps from this article:
General technical troubleshooting.
For other issues, please visit Teachable's help page here.
Can I take Smarter classes on a mobile device?
If you have an iPhone, you can download the Teachable iOS app here:
https://apps.apple.com/us/app/teachable-online-courses/id1177062376
For more instructions on how to use the Teachable app to access your Smarter courses please visit:
https://support.teachable.com/hc/en-us/articles/115000766167-Use-the-iOS-App-as-a-Student
Please note: Smarter by CNBC Make It courses are only supported on Chrome and Firefox browsers.
Can I take Smarter classes outside of the US?
Yes, you should be able to access Smarter courses outside of the U.S., but let us know if you run into any issues. Course lessons apply to people living in the U.S. and outside the U.S. Please note that course materials are in English.
How do I download the workbook for my Smarter course?
Once you are enrolled in the course, you will have the option to download the course workbook as a PDF.
You will find the download button at the bottom of the Workbook lesson.
Can I purchase a Smarter by CNBC Make It course as a gift?
If you would like to give a Smarter course as a gift, you can select "Send as a gift" at checkout.
When you check "Send as a gift," you will have the option to type in the recipient name, email, and a gift message.
Please note that the purchased course will be sent to the recipient immediately upon purchase.
What is the refund policy for Smarter courses?
All sales for Smarter services are FINAL sale, and no returns, refunds or exchanges will be provided.
You can find the Terms of Service here: https://smarter.cnbcmakeit.com/p/terms.
Have more questions? Reach out to us at [email protected] and we'll help you out.